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The Bothell clinic is closed due to water damage. All patients will be seen by their physicians at our Totem Lake clinic.

New Patient Information

Welcome to EvergreenHealth Primary Care, Lakeshore

We are pleased that you have chosen EvergreenHealth Primary Care, Lakeshore (formerly Lakeshore Clinic) as your care provider.  In order to make your first visit go as smoothly as possible, please download and complete the child or adult new patient packet and bring to your visit. 

Insurance, Registration and Billing

We participate with most major insurance plans (click here for a full list of plans).

Insurance coverage is a contract between you and your insurance carrier; your involvement is expected on an unpaid claim.  We cannot accept responsibility for non-covered insurance claims or negotiating a disputed claim.  

If you are a new patient without insurance coverage or without proof of insurance, the deposit for the visit will be $200.  This amount may not be the total charges associated with your visit.  If you have lab, x-rays, additional tests, or a high level of service, those charges will be billed to you.

It is our expectation that you provide us with a correct address, phone number, photo ID and a copy of your current insurance card at each visit.  We will be taking you photo for our records at your first visit. This enables us to accurately bill charges on your behalf and protect you against identity theft.  

You will receive a paper statement each month which will indicate amounts for services billed to your insurance which have not been paid after 90 days from the date of service. 

Co-pays, co-insurance, and any patient balances are due at the time of service.  For your convenience we accept cash, debit, Discover, Visa or MasterCard.

 Why do we Ask to See Your ID and Insurance Cards at Each Visit?

Call To Schedule


Totem Lake425.821.4040

Request Appointment Online

Same Day Appointments

Same Day Appointments

We are happy to accept same day appointments at both of our locations:

Bothell: 425.486.9131

Totem Lake: 425.821.4040

After Hours & Weekends

After Hours & Weekends

For after-hours care, please call the practice's number. You will be put in touch with the physician on call.

View Weekend Hours & 24 Hour On-call Information